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10 Steps for Effective Vulnerability Management

Data Security: Effective Prioritization & Management For every organization, information is a valuable asset, yet it is challenging to secure. As the value of information increases so too does its attractiveness to criminals and other attackers. However, unlike other valuable assets such as cash, information is not secured in a large safe which can be easily […]

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Skype for Business Announces Cloud PBX

In April Microsoft announced that they have officially rolled out Skype for Business Cloud PBX worldwide. The goal of release this is to increase user friendliness and to centralize customer’s conferencing needs into one program. These new features are designed to replace multiple systems simply use Skype for Business Cloud PBX for all their communications. […]

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Playing the SLA Game

  SLA (Service Level Agreements): A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive. SLAs have been […]

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Unlock Your Office 365 Superpower: Azure

What makes a superheroes so agile? A flexible, affordable and scalable network. One that is robust enough to take on the load of a new mission at a moment’s notice. Superheroes running on Microsoft Office 365 use Azure to keep their networks agile and affordable. The only constant in business is change. With the fast […]

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The Greatest Mistake IT Managers Make

…is failing to keep management informed. If you’re an IT manager, administrator, or anyone who does technical work and reports to non-technical management, you’re responsible to give management insight into the status of the systems you manage. Here’s why: Non-technical managers don’t know what good IT looks like, how to measure it, or how to analyze […]

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Untangling the True Goals of IT Consulting

In the technology side of SMB world, things have gotten a little sideways. IT consultants seem to have strayed (for understandable reasons, I think), from the goal of serving people. Let me explain… There is a symbiotic relationship between IT consulting and the SMB community. The SMB community can’t function at the highest level without […]

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#$&*!…. IT Is Frustrating.

When was the last time you heard any (or all of) these phrases? Whether you are an IT manager, director, consultant…it’s probably not the first time and it definitely won’t be the last. IT is frustrating. Period. “I’m sorry, but those systems aren’t compatible, you’ll need to upgrade your software, first.” “The problem isn’t something we […]

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5 Technology Decisions to Make Now

One of the most crippling things a business can do is neglect to make decisions. Often businesses and departments wait too long and their hands are forced to make decision without thoughtful consideration or alignment to a long-term strategy. Strangely, this is what most SMBs choose to do when it comes to their technology decisions. The problem […]

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Flash Array Storage: Affordable and User Friendly

Flash Array Storage for the rest of us. Flash storage technology has taken the IT world by storm. Why? Differing from the near-outdated method of disk storage, Flash array is the modern, innovative way to store data. So what is flash storage? ‘Flash array is a solid state storage disk system that contains multiple flash […]

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