Good ol’ Billy Gates is at it again (did he ever stop?). This time, however, it’s phones. Well, not just phones, but communications – Unified Communications, specifically. Anyhow, there appears to be quite a bit of momentum behind the initiative and you know, if Microsoft pushes we all feel it. So I thought it would be good to see exactly what Mr. Gates plans. Pretty interesting stuff…
http://blogs.techrepublic.com.com/hiner/?p=559&tag=nl.e101
Here’s an interesting article I found about how Contact Resource Managment (CRM) software can increase a firm’s continuity and lead to greater profits. Not registering a “10″ on your interest scale? Okay, fair enough. But if you’re not using some kind of CRM software at your firm it’s probably worth reading. The author makes a number of good points on how CRM software can be a boon to profitability for law firms and that’s probably of interest to many. The ironic thing I found about this article is that for all the good points the author makes in relating CRM software to profitability, almost every practice managment program today contains A LOT more than CRM functionality. So if you find the article compelling, take a look at some of the practice management programs today. The case for those is even more compelling…
http://lawfirminc.law.com/display.php/file=/texts/0907/squeeze
Uncategorized | Joe Ulm | 
October 22, 2007 12:30 pm | 
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