Info-Pro / Omniform Filler “out of memory” error

Just wanted to share a quick fix for an “out of memory” error a client was receiving when attempting to open older Info-Pro forms (these are the older style executable files that use Omniform filler).  The client recently upgraded all but one system to Windows 7 (an older system remained XP).  In addition we installed a new SBS 2008 server.  All workstations are 32-bit Windows.

Certain older forms would open, others would not.  However, one workstation was able to open any form – and surprisingly it wasn’t the old XP system.  That system failed with the same memory error.

After some trial and error it turned out that some of the forms would generate the “out of memory” error message when certain printers were set to the Windows default.  After setting the default printer on any system to match the one that the “working” Windows 7 system was using, that system functioned properly.  The only other default print driver that could be used was Adobe PDF (the Adobe writer driver).  All other printers set to default would throw the memory error.

So a workaround is to simply change the default printer before opening the specific forms that cause issues.

Info-Pro has since moved to Adobe fillable PDF but many law firms still retain their older Info-Pro Omniform forms that have been completed for clients.  Until the old forms are completely phased out this is a pretty quick and easy workaround.