Remote Web Workplace Active X control problems in IE7 or IE8

Just a friendly reminder to all our clients and loyal viewers that if Internet Explorer updates from 6 to 7 or 7 to 8 because of Windows Updates on your home computer that the activex control used to connect to your machines may get reset.  If this happens when you click the connect button a drop down should come down from just below the URL bar to install the activex control.  You can also click on the gears in the lower right on IE 8.  You may have to five it a second then close your browser and redo the login process completely.   Also make sure you have added your RWW address to your trusted sites list in Tools->Internet Options->Security Tab.

RWW is a great economical remote access tool for small to midsize companies.  As always feel free to contact us to discuss RWW vs. Logmein vs. Terminal Services or other remote access products.

ITP Engineers