Information Technology Professionals - IT Pros USA

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Voice Services

Unified Communications Made Simple.

The flow of conversation is what powers your business. When you can reach your customers, and your customers can reach you – business thrives. Create open lines of communication with the right tools for your business. Meet Mitel and Skype for Business, our choices for simple and streamlined business communications.


Microsoft Teams

Switch on the power of teamwork.

Microsoft Teams brings chat, content, people, and tools together, all in one hub, wherever you are. Get a robust communication solution that includes chat one-on-one, in groups, also audio and video calls. We love the simplicity of this tool and its deep integration with Microsoft Office 365.

  • A hub for teamwork in Office 365: Give your team access to the information they need, right in  Microsoft Teams. Manage all your conversations, files and tools all in one team workspace. Enjoy instant access to SharePoint,  OneNote, PowerBI, and Planner. Microsoft Teams brings chat,  content, people, and tools together, all in one hub, wherever you are.
  • Chat, Calls & Meetings for Today’s Teams: Keep everyone in the know. Stay connected with chat, calls, and meetings within your team and in private or small group conversations. Schedule and join online meetings with HD video, VOIP, and dial-in audio conferencing options. Share your files, apps, or desktop in online meetings and review the important moments later with a transcription of recorded content.
  • Enterprise Security, Compliance and Manageability: Get all of the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards. Microsoft Teams encrypts data at all times, at-rest, in-transit, and includes multi-factor authentications to enhance identity protection.

MiCloud

All-in-one cloud communications and collaboration

Looking for voice and unified communications? MiCloud Connect is a complete cloud business communications service that delivers seamless voice, collaboration and contact center solutions from a single provider. By combining intuitive user experience and flexible service plans with Google Cloud’s proven reliability, MiCloud Connect makes every aspect of cloud communications and collaboration simple and secure.

  • Work from anywhere: With Mitel hosted PBX phone systems, you can practically take your system on the go with our smartphone mobile application. With it, you can keep working away from the office without sacrificing your in-office functionality.
  • Easy to use, simple to manage: The modern, intuitive user interface makes is easy for end users and admins to get work done fast with single click functionality, a seamless experience across devices and real-time management – minimal training required!
  • Implement with minimal disruptions: Plug-and-play functionality paired with our team of experts ensures a smooth transition, so you can make the switch quickly and confidently. As business needs change, you can easily add functionality and upgrade permissions in real time.

Looking for more? We have experience and existing partnerships with 8×8 and RingCentral.

Choose the devices that are right for you

  • Business Phones – We offer business phone systems ranging from digital and IP phones, consoles, conference phones, and accessories for businesses of all sizes.
  • Softphones – Provide options for remote and mobile workers to get the full range of productivity voice tools without a desk phone required.
  • Microsoft Teams – Join a meeting from a PC / Mac, iPhone, iPad or Android. You can share your screen, a single file, or pass screen presentation control to teammates with ease. Certified USB speakerphones, cameras, and headsets make your Microsoft Teams experience even better.

Unified communications, powered by ITP, gets us all on the same page and makes our entire team incredibly accessible. What’s even better is that our Mitel VOIP phones are easy to use, allow us to quickly log in and work at our multiple offices, and are reliable

Eric Ristau, Shareholder & Attorney, Eustice, Laffey, Sebranek & Auby

Resources

Mitel Voice Case Study

Phone hardware failures and disparate telecom contracts were reeking major havoc for this car rental service provider. A lack of continuity in their phone system caused both customer confusion and a loss in employee productivity. ITP stepped in and consolidated their contracts, upgraded their hardware and migrated their system to the cloud.

Read more about this successful Mitel Voice upgrade >>>

Using Skype for Business With Confidence Webinar

Run virtual meetings, screen sharing, and internal chat with ease. Your Office 365 license includes Skype for Business, but are you using it to its full potential yet? Most have the basics down, but feel unsure navigating the details. Whether you’re new to Skype – or have been using it for a while now – we’ll guide you through using the application and then dig deep into more advanced meeting features!

Access the Skype for Business Webinar >>>

Microsoft Teams Infographic

Today's workplace runs on teamwork. And Microsoft Team is the hub for teamwork in Office 365. Powered with the right tools, your team can be more productive, more profitable, and more engaged. See how Microsoft Teams is changing the game for one-on-one chat, group conversations, HD video, screen sharing and audio meetings.

Access the Microsoft Teams Infographic>>>

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