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A Day in the Life of a Network Engineer

Welcome to the second installment in our Day in the Life blog series. Get to know the fascinating people who work on your computers, servers, networks, cybersecurity, and IT projects. We’re proud to call them part of the ITP family.

Meet Nathan Homann

Nathan is a network engineer and has been with ITP for more than 3 years.

Why did you decide to become a network engineer?

How do you start your day?

Nathan Homann, network engineer at Information Technology Professionals

I get up at 6 AM and get my son dressed and ready to rock for daycare. I take him there right away because otherwise it’s hard to leave him alone while I’m trying to get ready for work. My wife leaves before I do in the morning,

Once I’m back home, I take a shower, then check my first ticket of the day to make sure I know where I’m supposed to be and that nothing has changed from the night before. Then I head out the door.

I live in Lake Mills and work out of ITP’s Madison office. It’s about a 30-40-minute drive depending on traffic. As an engineer I do mostly onsite work though, so I’m usually driving to a client location, not to the Madison office directly.

Sometimes I’ll be going to the Dells, sometimes I’ll be going to downtown Milwaukee or the Waukesha area. Sometimes it’s Sun Prairie. I’m really all over southern Wisconsin.

What’s an average workday like for you?

A lot of it is “Hey I just got this error. Can you make sure it’s not something serious?” While I’m onsite at a client, I resolve issues that we can’t figure out remotely because the problem is hardware-related. I handle a lot of server patching too. Those are some of the most common things I handle on a daily basis.

I work mainly with business owners or operations managers – the shot-callers who make the judgement calls and give the ok for what we need to do.

Going onsite and assisting clients face-to-face is where I excel. Whether it’s something simple or a server down situation, the client-facing side of my job is what I enjoy most.

What’s one thing you can’t live without while working?

Actually, I have 3 things: laptop, cell phone, and internet. Everything is cloud-based, so if you don’t have internet it’s very hard to do your job.

How do you wrap up your day?

That’s an easy one. I always look at my next ticket for the next day. It’s the only way to be able to prep ahead of time. I’ll gather pieces of hardware that I need or make sure I have the right tools for the job to fix the problem.

What do you do to unwind when you get home?

I go home and do more computer stuff. I’ll game or I’ll build a computer for my dad (I just did that). I also try to keep up on anything IT-related.

What’s your favorite part about working at ITP?

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